Working with KGI has not only reduced our logistics and transportation costs, it has also reduced our personnel expenses, helping us to free ourselves from the tedious logistics docking work and focus on our core business.
——Mark, General Manager of a 3C digital company in Longhua, Shenzhen
With the surge in demand for telecommuting and at-home entertainment during the epidemic, 3C digital products have seen steady growth globally, accounting for 27% of our total exports. Throughout the global cross-border e-commerce market, the total volume of 3C digital products transactions mainly came from the North American market. In 2020, the total volume of 3C digital products merchandise transactions on Amazon in North America grew by approximately 60% year-on-year, the fastest growth among all regions.
3C digital products in the market behind the huge tide of wind, lurking challenges also dark current. With the rapid rise of Chinese 3C digital products in the global market, North American countries have adopted trade sanctions to protect their products, and Chinese 3C digital products are facing policy pressure to go abroad to North America.
It is a challenge for 3C digital sellers to overcome how to quickly enter the overseas market, to develop in the changing situation and to "kill" a piece of heaven under the upgrading iteration of you and me.
Mark runs a company that is one of the many 3C digital cross-border teams. In this issue, let's talk about his story with KGI.
Challenges faced prior to working with Catch
1、Digital products have a short life cycle and are updated and iterated quickly, so timeliness cannot be ensured and the risk of delayed delivery is high.
2、High value of goods, lack of transparency in the transport track, security cannot be guaranteed.
3、Lack of one-stop solution covering the whole process of foreign trade (customs clearance, cargo preservation, inland transportation, etc.).
How did Catch help him solve the above problems and create value?
1, Grab the statute of limitations：9 working days for sign-off, no worries about delivery on time
KGI has strategic partnerships with a number of internationally renowned shipping lines and has priority loading rights to guarantee space and timeliness, with the fastest shipping time between China and the US being just 9 working days to sign for delivery. At the end of the destination country, we cooperate with local local truckers and have 120 professional transport fleets, which can achieve same-day delivery within 30 kilometres, greatly reducing the length of the transport chain.
2, Risk reduction：Flexible, transparent and secure with online tracing
Customers only need to enter their order number to inquire about the progress of their goods through KGI's online logistics track enquiry system, to understand the transport route and the latest developments, to ensure that the overseas logistics operation network is transparent and traceable, providing customers with a reassuring experience of cooperation. In the event of an unforeseen event, we will inform the customer and provide a solution within 24 hours to minimise the risk.
3, Package clearance：7-year customs team, yearly inspection rate <3%
3C digital products import and export customs clearance process is responsible for the smallest details of the customs clearance procedures, a slight inadvertence, not only delay the timeframe will also trigger the possibility of high customs inspection. KGI cooperates with the top ten customs clearance companies and has a professional customs clearance team of 30 people to provide one-stop customs declaration and clearance services to our customers.
Since Mark's cooperation with KGI in 2020, KGI's one-stop cross-border supply chain process has helped him to maximise staffing levels, greatly reducing the investment in staff at the foreign trade end and focusing on core product development, making the cooperation model simpler for the logistics end of cross-border e-commerce.
