There are 2 kinds of situations:

1、Overseas warehouse to deliver the goods to the customer did not sign for the goods on the spot found damaged, the company will find overseas warehouse to verify the specific reasons to provide compensation programs + depending on the damage to the customer to do the corresponding compensation  

2、If the customer does not give feedback when the goods are delivered, and the damage is found in the subsequent opening of the box, it is necessary to find the overseas warehouse to verify the situation of the goods before delivery, and most probably will not compensate the customer, because the customer does not give feedback when the goods are delivered that the default goods are signed for correctly.